SCSM 495: Lean Operations & Process Improvement

The goal of the course is to train and engage students through hands-on experiences to enhance their quality and skills and to enable them to perform process improvement and cost reduction initiatives. They will learn techniques for process improvement and cost reduction by using six sigma and lean tools and the application of these techniques in a wide variety of industries in both the manufacturing and service sectors. The course includes several small projects and case studies and combines effective problem-solving methodologies, modern quality thinking, process flow analysis and data analysis techniques to solve problems that affect profitability by addressing quality, cost, timing, and customer satisfaction. The materials, techniques, and projects will enhance students' knowledge and skills to the level of a six sigma green belt and lean bronze certificate. Students who pass the course with an excellent grade will be strong candidates to join problem-solving, process improvement, lean and six sigma initiatives teams.